Terms of Sale & Service

These Terms of Sale & Service ("Terms") govern any purchase or use of the services offered on searchtechlab.com by SearchTechLab SAS, a company registered in France under SIREN 932 486 517, SIRET 932 486 517 00019, RCS Poitiers 932 486 517, share capital €5,000, registered office 5 All. des Myosotis, 86550 Mignaloux-Beauvoir, France ("SearchTechLab," "we," "us"), and the person or company placing the order ("you," "the client").

SearchTechLab sells fixed-price technical SEO services in two forms: one-off audits and reports (delivered once, at a stated turnaround) and monthly growth programs (delivered on an ongoing, recurring basis with a minimum term). The exact scope, deliverables, exclusions and turnaround for each package are stated on that package's own page at the time of order and form part of the contract between us.

An order is placed by completing checkout on this site and is confirmed once we email you to confirm scope, start date and payment within one business day of the order reference being generated. A contract is formed on that confirmation, not at the moment checkout completes — this gives both parties a chance to catch a scope mismatch before work or payment is finalised.

All prices are stated in EUR, excluding VAT (HT), with the applicable TVA (currently 20%) and the VAT-inclusive total (TTC) shown separately at checkout. A valid EU VAT number entered by a non-French business at checkout applies the intra-EU reverse-charge mechanism, subject to verification before the invoice is issued. Prices in effect at the time an order is confirmed apply to that order; catalogue prices may change for future orders without affecting orders already confirmed. One-off packages are invoiced on confirmation; monthly programs are invoiced in advance for each billing period.

All services are delivered digitally — as written reports, documented recommendations, or direct implementation work, depending on the package. There is no physical shipment and no shipping charge. Turnaround times stated on each package page begin once we have everything listed under that package's "Requirements," not from the date of order.

If you are a consumer under French/EU consumer law (acting outside a trade, business, craft or profession), you ordinarily have a 14-day right to withdraw from an online purchase without giving a reason. Because our one-off deliverables are digital content supplied immediately at your request, this right can be waived — and at checkout, for one-off packages, you are asked to explicitly acknowledge that starting work immediately waives the 14-day withdrawal right once work has begun. This acknowledgement is a separate, explicit checkbox at the Review step of checkout; it is not bundled into general terms acceptance. Monthly programs are cancellable per the terms below rather than under the withdrawal-right mechanism.

One-off packages are single engagements with no ongoing term. Monthly programs (AI Visibility Program, Content Engine, Local Growth, Bilingual Growth Program) run on a 3-month minimum term from the confirmed start date, after which either party may end the program with 30 days' written notice (email is sufficient). No pro-rata refund is issued for the month in which notice takes effect; the program continues, and is invoiced, through the end of that notice period. Full cancellation and refund detail is in the Refund & Cancellation Policy.

Each package page states the access and information we need to begin (typically read-only Search Console/Analytics access, a sitemap URL, or a server log export). Turnaround times run from when this is provided, not from the order date. If access isn't provided within a reasonable time, we may pause the engagement without it counting against the stated turnaround.

On full payment for a package, ownership of the specific written deliverables produced for you (the audit report, the content briefs, the fix list, and similar documents) transfers to you. SearchTechLab retains ownership of its own underlying methods, templates and tooling, which are not transferred and may be reused for other clients.

SearchTechLab provides its services with reasonable skill and care, consistent with the method described on How It Works. We do not guarantee search-engine rankings, traffic, or AI-answer citation outcomes — these are controlled by third-party platforms outside our control, and any supplier claiming to guarantee them should be treated with the same scepticism we'd apply ourselves. Except where French law prevents limitation (including liability for death, personal injury, or fraud), our liability for a given order is limited to the amount paid for that order.

Information you share with us to perform an engagement (site access, analytics data, business information) is used solely to deliver that engagement and is not disclosed to third parties except as described in our Privacy Policy or as required by law.

Neither party is liable for a delay or failure to perform caused by circumstances beyond its reasonable control (including outages of third-party platforms we depend on to deliver a service, such as Google's own tools).

These Terms are governed by French law. Any dispute that cannot be resolved directly will be submitted to the exclusive jurisdiction of the courts of Poitiers, France, subject to any mandatory consumer-protection rules that apply where the client is a consumer.

Questions about these Terms: support@searchtechlab.com.